Customer Service Quality and Response Time	Usually less than a minute	~ 45 minutes	~ 17 minutes	~ 30 minutes	~ 14 minutes	~ 11 minutes	~ 9 minutes
Taxes, Fees, Surcharges	( Included )	( Usually average an additional $10 per month for things like: Access Charges, Federal Excise Tax, State & Local Taxes, Universal Service Charges, Local Number Portability, and E911)
Unlimited Local Calling	$15/mo + $0.01 per min ( taxes / fees included )	$33.62 /mo + taxes / fees	$20.98 /mo + taxes / fees	$34.95 /mo + taxes / fees	$24.90 /mo + taxes / fees		$41.25 /mo + taxes / fees
Local / Long Distance Calling		$49.99 /mo + taxes / fees	$34.99 /mo + taxes / fees	$44.95 /mo + taxes / fees	$44.95 /mo + taxes / fees	$44.95 /mo + taxes / fees	( Not Available )
International Calling	( Very Competitive Rates )	( Expensive if you don't have the optional International Calling Plan)
Included Features	911 Access, Caller ID, Call Waiting, Call Forwarding, Voicemail	( Limited; depends on the package; many features are at an additional monthy cost )
Use your number to receive faxes via e-mail with no extra equipment
Optional Add-On Features for Businesses	Greetings, Auto-Attendant, Call Queues, Unlimited Extensions, Music on Hold, Call Recording, Call Transfer and Call Parking, and many more!